ESThost cavalier about spamware
I complained about dorank.com to ESThost. Remember that site? Submitter software in Russian. Probably responsible for a good deal of comment spam - to forums, blogs etc.
I got several replies from ESThost. First that they were taking care of it. Then I asked why they hadn’t done anything, after seeing some new spam from their customer. Then finally they asked me to talk to the registrar about terminating the domain. Godaddy said the contents of the website had nothing to do with them, that was the responsibility of the webhost. So I told ESThost that Godaddy had kicked the ball back to them, and got this response:
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Vitali (abuse desk employee at ESThost):
Hello,
listen why should we block our customer? If he is having many domains on his account, and we will block this? Tell that to godaddy, this is their domain, from which it was spammed so they can suspend it. We are also company of domains and we suspend domains for spam.
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Update, July 20: Vitali says they suspend domains for spamming. Since they’re also a registrar through Directi, I suppose that’s what he means. But if they wouldn’t even consider terminating hosting customers for spam, then they’re seriously in need of a good blocklisting!
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This was Godaddy’s initial response:
We are not hosting this site. We are the domain name registrar only. We have neither access to, nor jurisdiction over the content on this site. The hosting provider is the company responsible for this content and provides the registered name servers that this site is housed on. The name servers for all domain names are public knowledge and can be accessed from any WhoIs lookup. Please submit your complaint to this company based on their AUP.
You could always contact their providers….
http://www.esthost.com/about.php
Wouldn’t EST be pissed if they suddenly found their net connection terminated for abuse?
I didn’t think about that. I was thinking upstream. Atrivo has gotten a rep for spam support in part thanks to ESThost. But I didn’t think about their datacenter.
Hmmm….
Wouldn’t it suck to have their plugs yanked… Oh, how I weep.
Fuckers.
I hope their datacenter uses a sledgehammer to deactivate their equipment.
I’m thinking a little stream of complaints would be in order. Anyone else who’s suffered because of ESThost’s hosting spammers? I know Brian has extensive material, but I’m sure a lot of others can show harm done because of ESThost linkspammers as well.
How do identify the source of spam so you can lodge complaints? Spam comes from so many ip’s how can you ever nail down a source?
Thanks.
Spammers provide us with this information - looking inside the “body” of the message is enough. Sometimes they use non-anonymous proxies and the source IP is shown in x-forwarded-for and client-ip HTTP headers. Also it’s not difficult to see common behaviours while you have 100’s of messages