A friend asked me about getting on the internet again. She’d moved, and hadn’t been connected at home for a while.
Not thinking, I’d given her an old modem a while ago (she’d had ISDN at her old place, and just regular phone line at her new place, so I knew she didn’t have a modem that would work).
Now she was talking about broadband connections, and if nothing else worked, she’d use the regular modem.
And I said, wait a minute!
You can’t bring your old computer online now! It’s got 16 MB RAM and 166 MHz AMD processor, you may be able to download mail with it, but I’m not even sure the latest browser would run on it, and your old browser would only throw up javascript errors on just about every page you’d visit!
So we talked a while, and I was berating Windows 95 compared to newer versions of Windows. And then she said: Oh, but we upgraded it to Windows 2000, so then it’s OK!
I burst out laughing. I know, not cool, but I couldn’t help myself. The thought of Windows 2000 on such an old machine had me in stitches, and her satisfied tone when she told me was a hoot too. She very nearly got offended with me. And I’m sure she would have been, if I hadn’t been genuinely trying to help her.
I guess the morale is: Don’t assume regular users know what they’re doing. They’ll gladly make a mess of their computers, thinking they’re improving them.