New broom at EV1 - will he sweep out webspam?

Update: Chris Newcomb has been the head of the EV1 abuse department for years. He’s the new abuse manager for The Planet, after the merger between the two companies. The management he was commenting on was that of The Planet. Unfortunately, this means we can’t expect more from EV1 than we’re accustomed to: EV1 is known for not nuking accounts for webspamming unless they have incontrovertible evidence. In their case, they hardly ever do anything about it.

September 1, 2006: I notified The Planet about comment spam coming from 70.84.176.58 on August 29. It’s still going strong. Typical EV1 incompetence when it comes to webspam, in other words.
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Found this in my referrers:EV1/ThePlanet takes action against spammers

I guess we’ll see when he’ll get around to clearing out the webspammers, eh?

Here’s a quote from news.admin.net-abuse.blocklisting:

Bill,
While I would love to speak for the previous administration of the abuse desk, I cannot. I however can speak for the current administration which I am the manager of. It will take me some time to get everything cleaned up, which I will spend more time on focusing on rather then responding here. If you or anyone else for that matter have any ongoing issues, please feel free to contact me at chrisn at ev1servers dot net. Since I have taken over management of the abuse desk my priorities are to get the glaring problems cleaned up first, and then go after the small problems.

Looks promising, provided he’ll get around to our problems, of course.

Update: There are posts by him to NANAB going back to November 2005, when he was “Abuse Team Leader” at EV1. No significant action was happening back then, so unless he’s had a change of direction, I guess we shouldn’t expect too much now, eh?

Here he is, including a photo.

4 Responses to “New broom at EV1 - will he sweep out webspam?”

  1. Vasily Pumpkin Says:

    Did you notice his signature? According to it he’s responsible for abuse on The Planet, too. Or was there a recent merger I missed out on? Anyway, that would be great if his engagement could cut down the time between reporting and taking action.

    Vasily

  2. admin Says:

    EV1 and The Planet is merging:

    http://www.google.com/search?hl=en&q=ev1+planet+merger&btnG=Google+Search

  3. Vasily Pumpkin Says:

    Thanks for the pointer :-)

  4. The Preacher Says:

    I have very little faith in EV1 and their ability to change their situation. In the past I’ve found their support to be not just incompetent but downright sloppy. I can understand that complaints take time to process but when a company just doesn’t even acknowledge receiving numerous complains, something is rotten there.

    I’d expect better customer service from a pimp than I would EV1.

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